General Terms and Conditions
Placeholder — not legal advice. This text is a non-binding scaffold and must be reviewed and completed before go-live by a person specialising in food/e-commerce law.
§ 1 Scope
These terms apply to all orders placed through the online shop of [Company name / Rootora] by consumers and businesses. [Add details.]
§ 2 Contracting party & conclusion of contract
[Description of the ordering process and how the contract is concluded — offer, acceptance, confirmation.]
§ 3 Prices and shipping costs
For consumers, all prices are inclusive of statutory VAT; for activated business customers, prices are shown net plus statutory VAT (see § 8). Shipping costs are shown separately before the order is completed. [Confirm specific amounts and VAT rate.]
§ 4 Payment
Payment is made using the payment methods offered at checkout (Stripe). [Add details.]
§ 5 Delivery
Delivery within Germany. [Add delivery times and conditions — see Shipping & Payment.]
§ 6 Right of withdrawal
Consumers have a statutory right of withdrawal. Details are set out in the withdrawal policy. [Check and add any exceptions for food/sealed goods.]
§ 7 Warranty
[Add information on the statutory liability for defects.]
§ 8 Business customers (B2B)
For orders by businesses (§ 14 BGB), the following applies additionally: after activation of the business account, prices are shown net (plus statutory VAT); individual prices and conditions can be agreed. There is no right of withdrawal for businesses (see § 6 and the withdrawal policy). [Add payment terms, delivery/retention-of-title and liability clauses for B2B and have them reviewed by a lawyer.]